PURCHASE YOUR TEMPLATE

1. Once you have decided on the templates that you love, add them to your basket and complete your purchase.
2. It is important to add your correct email address at checkout. This is where you will receive your receipt and the PDF(s) containing your link(s).
3. If you have trouble locating your receipt email, please check your junk mail folder.
4. If you think you may have entered your email address incorrectly, please contact me, and I will be able to direct you to your templates. 

YOUR ACCESS LINK

1. After you have completed your purchase and your payment is confirmed, your receipt and PDF access link will be sent directly to the email address stored on your profile or provided at check-out.
2. If you are having trouble locating this email, please check your junk email folder or contact us. 
3. When you receive your email, it will contain several PDFs; one of them will contain the different links you need.
4. Please allow up to 10 minutes to receive the access link email. Generally,, it is sent within just a few minutes.

LOADING, SAVING, & DELETING YOUR TEMPLATES

1. Click the Link in the PDF

Once you’ve opened the PDF, you will see one or more links. Each link corresponds to a specific design template. Click on the link of the design you wish to access.

2. Log in to Canva (If Required)

If you're not already logged into Canva, clicking the link will prompt you to log in. Enter your Canva credentials or sign up if you don’t have an account yet.

3. Access Your Design

After logging in, the link will automatically redirect you to the Canva editor, where your purchased design will be opened and ready for customization. The design will be saved to your Canva account under “Your Designs.”

4. Customize and Save Your Design

You can now customize your design according to your needs. Once you're happy with it, you can save it directly in Canva, download it in various formats (PNG, PDF, etc.), or share it with others.

Troubleshooting Tips

• Link Not Working: Ensure that you are connected to the Internet and that the PDF link is not broken.
• No PDF Received: Check your spam or junk folder in case the email with the PDF was filtered out. If you still can't find it, contact the seller or Canva support.
• Login Issues: If you’re having trouble logging into Canva, try resetting your password or contacting Canva support.

How it Works

The process of ordering and customizing your wedding or event stationery is really simple.

1. Purchase a design in the store and edit it directly within your browser (using Canva.com).

2. Double-click to edit text.

3. Download your templates as PDF, PNG, or JPG.

4. Save thousands by printing at home or making use of our printing service/recommendations

Personalize your own invitations to your unique style.

Visit the FAQ page for more information on editing your templates.

 For more detailed information on how to edit your templates and how to print them, see the How to Edit & Print guide for more details.

Do you like one of our pre-designed items but would like something more customized for you? No problem!

Please fill out the Customized Order Form, and we will be in touch within 1–2 business days.

You can choose three ways to print your templates:

1. Print your templates at home,
2. Print your templates at a print shop of your choice or
3. Make use of one of our Printing Partners.

Allowing you the opportunity to make your stationery work for you.

For guidelines on how easy it is to print at home or with a print shop of your choice, please see How to Edit your Template & How To Prepare Your Template for Print pages for detailed instructions.

For more details on printing, read more at our Printing page.

Ready to shop? Check out the collections below!